FAQ & Policies
What is your current turnaround time?
Since most of the dresses are made to order, my turnaround time is generally 3-5 weeks, and sometimes longer during a busy season, like during the winter holidays! If you need it sooner, please contact me BEFORE you place your order so I can work with you to get you your dress in time!
Can I cancel my order?
Since each dress is made to order and I order the fabric specifically for your dress, I don't accept cancellations past 24 hours after the order is placed, so if you need to cancel, please contact me quickly!
You can return or exchange your dress within 14 days of the ship date, provided it is unworn and unwashed. Returns are only accepted on full price items.
Exchanges for size are accepted on all unworn and unwashed items. Please contact me beforehand. Exchanges will take an addition 2-3 weeks to make unless I have the new size in stock
Do you make custom orders?
Absolutely! If you have a special fabric in mind, or an idea of a fabric you would like me to look for, contact me and we can work together! If you love the fabrics but want a different style of dress, I can do that too! I love collaborating with customers to create the dresses of their dreams!
I live in the Chicagoland area, can I pick up my order?
Sure! Just choose "Chicago Pickup" at checkout and we'll work out a time and place to meet to get you your dress!
Do you do Rush Orders?
Yes! It's an extra $15. Please contact me before placing your order to make sure that I can get it to you by your date or that you need to pay the fee at all!
Do you wash vintage sheets before sewing with them?